Privacy Policies

BLEZZKY is committed to respecting the privacy rights of its website users. This privacy policy explains how we collect, store and use your personal data when you browse the website www.blezzky.com (the “Site”), purchase from us or otherwise provide us with your personal data. These terms will apply regardless of how the Site is accessed and will cover any technology or device through which we make the Site available to you.

This Policy provides you with details about the types of personal data we collect from you, how we use your personal data and the rights you have to control our use of your personal data.

You should read this privacy policy carefully and we recommend that you print and retain a copy for future reference. By browsing or using this Site, you should have read this Policy.

We collect personal data either directly from you, most often obtained through forms on our site, or indirectly when you interact with us.

When we collect personal data through forms, the fields marked with an asterisk are mandatory. In fact, some of the personal data we request from you is necessary for us to perform a contract between you and BLEZZKY, or to provide you with a service you have requested or to comply with legal requirements. If you do not provide the personal data marked with an asterisk, this may affect the goods and services we can provide.

We collect and process personal data for the following purposes:

Customer relationship management, where we primarily collect identifying data such as your name and contact details;
Order management where we collect information such as your name, email address, billing address, delivery address, phone number, product selection, credit card or other payment information;
Sending commercial communications, in particular through your subscription to our newsletters, by entering your email address;
After-sales service management when BLEZZKY responds to requests related to our products or our brand if you contact us at blezzky@gmail.com
Analysis of the ergonomics of our site through some cookies or other technologies that allow us to collect information about your online browsing, such as information about the type of browser, the country code where your device is located, the pages of our website that were viewed during your visit, the advertisements you clicked on and the search terms you entered on our Site.
Our Site may also use a website recording service that may record mouse clicks, mouse movements, page scrolling and any text entered into forms on the website. The data collected by this service is used to improve the usability of our website. The information collected is stored and used for statistical and aggregate reporting. All data collected in connection with the ergonomics of the Site is statistical data about our users' browsing actions and patterns and does not identify any individual.

The legal basis for processing your personal data is as follows:

The processing of data related to customer relationship management and the management of your orders is based on the performance of a contract between you and BLEZZKY (for example, when you create an account with us or order a product from us), or based on our legitimate interests (security of transactions helps us prevent fraud);
The processing of data related to the sending of commercial communications is based on your specific consent;
The legal basis for processing data in view of the organisation of competitions or promotional operations is the execution of a contract between you and BLEZZKY (to allow you to participate in such operation);
When you submit a request regarding our products or our brand, the processing of your data is based on your specific consent.

We will treat all your personal information as confidential. Information about our customers is important and protecting your privacy is essential to us, we do not share your personal data with any third party other than for the limited reasons specified below.

We will only disclose data to:

Other companies within our Group of companies,
Suppliers we engage to process data on our behalf,
• Government agencies and law enforcement agencies to comply with legal obligations or protect certain rights,
Successors in title to our business (in the event of a transfer of assets or if we sell part or all of our business).
We share personal information with our parent company or other entities within our Group that follow practices at least as protective as those described in this Privacy Policy.

We share personal data on a limited basis with trusted vendors that we use to perform operations on our behalf. These vendors may assist us by providing our Internet platform, providing marketing assistance, delivering our products to you, providing customer service, or helping us prevent fraud. We only provide them with the personal information they need to perform their services and ask them to commit to using your data only for the specific purposes listed. We will always use our best efforts to ensure that these third parties keep your personal data secure and confidential.

We will retain your personal data for as long as we need it to achieve the purpose for which it was collected or to comply with our legal obligations:

We retain data related to the creation of an account until you ask us to delete it or after a certain period of user inactivity (as defined by our local standards in the retention policy);
The data related to the product order will be kept for the duration of our contractual relationship linked to the management of the order;
When you participate in contests or promotional operations, your data will be kept for the duration of said operation;
Data related to your subscription to our newsletter will be retained until you ask us to unsubscribe or delete it or after a certain period of user inactivity (as defined by our local standards in the retention policy);
When you send us a request regarding our products or our brand, your data will be retained for as long as necessary to handle that request;
Personal data contained in cookies set on your terminal will be kept for as long as we need it to achieve the purpose for which it was collected (for example, session ID cookies are only kept for the duration of the current session).

We may retain some personal data for longer to comply with legal or regulatory obligations (for example, to fulfil our billing obligations) or to protect our legitimate business interests (for example, to lodge a claim in court). In such case, the personal data will be retained for the duration of the legal obligation or until the statute of limitations for any legal action and/or claim.

We receive and store certain types of information whenever you interact with us.
When you access our website, information about your browsing may be stored in some "cookie" files installed on your device.

We issue these cookies to facilitate navigation on our website.

They may also be issued by our suppliers to offer you personalized advertising when you access other websites.

In addition, some cookies may be placed on different areas of our Site, displaying advertising content from third party advertisers on your device.

Please note that only the issuer of a cookie can read or modify the information it contains.

The cookies we install on your device allow us to recognize your browser when you connect to our website.

We issue cookies for the following purposes:

Establish traffic statistics (number of visits, page views, abandonment during the ordering process) to monitor and improve the quality of our services;
Adapt the presentation of our website to the display preferences of your terminal;
Memorize information entered into forms, manage and secure access to specific, personal places such as your account, manage your shopping cart. We may send you emails to keep you informed about the status of your order: you can unsubscribe at any time by clicking the unsubscribe link in each email;
Provide you with content, including advertising, related to your interests and personalize the offers we send to you.

We are committed to providing our customers with a safe and secure environment. While we take appropriate technical and organisational measures to safeguard the personal data you provide to us, no Internet transmission can be guaranteed to be secure. Accordingly, please note that we cannot guarantee the security of any personal data you transfer to us over the Internet.

If you are using a computer or terminal in a public location, we recommend that you always log out and close the website browser when completing an online session for your safety. In addition, we recommend that you take the following security measures to enhance your online security:

Keep your account passwords private. Remember, anyone who knows your password can access your account.

When creating a password, use at least 8 characters. A combination of letters and numbers is best. Don't use dictionary words, your name, email address, or other personal details that can be easily obtained. We also recommend that you change your password frequently. You can do this by going to 'My Account' and clicking 'Change Name, Email, or Password'.

Avoid using the same password for multiple online accounts.

Certain links within the Site may be to other, unrelated third-party companies. We will never share your personal information with these third-party companies.

We cannot be held responsible for any personal data that third parties may collect, store and use through their websites. You should always carefully read the privacy policy of each website you visit.

We will never ask you to confirm your account or credit card details via email. If you receive an email claiming to be from BLEZZKY asking you to do so, please ignore it and do not respond.